Portugal Sotheby's International Realty | Estoril Office

The lack of professionalism and expertise in this agency is so extreme that they are an embarrassment to the Sotheby’s name. After an extremely positive experience with our initial agent who left the agency shortly after securing our promissory contract we have been left with an extremely bitter taste in our mouths.The agency was completely incompetent and barely present to deal with the final sales contract leaving us hanging in difficult situations with the seller and the notarial office which had not been aptly prepared for the final sale deed.Some months later we considered buying an alternative property which unfortunately was also listed with Sotheby’s but here too the agency showed inept at their supposed job. The agent showed up late to the appointment and was just a dead weight following us around whilst the owner showed us the home. When we asked the agent questions later she did not know the answers and no follow up was done. We feel sorry for the owner as they will clearly struggle to get their home sold by an agency that doesn't know how to sell. We also subsequently asked to get our home valued and we got a scanned document that was full of errors and no depth was provided for the numbers. It is no wonder that so many homes spend months on end on their website- they make no effort nor know true market value of the properties they list. A true disgrace.