Posto de Turismo

We waited in queue for two hours because workers were on strike..We booked Lisbon City pass online and the staff member couldn't find our reservation even though we paid for them. She told us she is really sorry but that she can't do anything about it, so we didn't get the cards as well as we didn't see our money back. The lady was so bad with English that she had to use Google translate for simple sentences. Really bad service, don't recommend!