Hospital Terras do Infante

My mother needed emergency care because of excruciating pain. After waiting for OVER 9 HOURS, THEY REFUSED TO HELP HER. They said, and I quote, that the doctor that was going to take care of my mother had left and that the new doctor refused to treat any patients from the doctor whose shift just ended. This is too crazy for words!! Never in my life have I seen a hospital, no matter how underfunded or understaffed refuse to take care of a patient.