My Agency

Firstly, before the arrival the organisation was extremely bad. They didnt contact us until 2 days before the entrance, they didnt pick up the phone and we thought It was a fraud.Sencondly, the pictures in the website are not like the reality. The balconies were really dirty and we have to clean up one of them and the other we coulnt use it cause it was disgusting. Also, there wasnt so much equipment, specially in the kitchen.Thirdly, they told us in the checkin that they will contact the clean service but they wrote us at the third day saying it was imposible to send someone. Also they told us that we will have a discount in the next house, without giving us any proof of that.In conclusion, i didnt recomend neither this house nor this agency for vacation.