Original Lisbon Guesthouse

We booked a double room with double bed, dining space and balcony and were put in metal bunk beds in a room the size of a closet. You could nearly touch both walls standing with arms open in the middle of the room. Room also steaming hot and door wouldn't close properly. The treatment received from the manager when we tried to explain that was not what we paid for was horrific. They didn't offer any compensation, refused to change rooms and only offered us to take our luggage and leave. The bathroom was never clean, lots of hair on the shower drain that could make for a wig and the water wouldn't drain so it would all pool around your feet. It was gross. There is no elevator to the first floor so if you have heavy luggage, good luck. Overall experience was awful. I've stayed in student's hostels way better than this. Don't waste your time and money as they will treat you like they're doing you a favor to have you stay there.