Hotel Luz Bay
551 Avaliações
Sobre o Negócio
Circle Club Hotels - Hotel Luz Bay |
Contatos
Website
Ligue para nós
+351282789640
Tv. da Praia, 8600-565 Lagos
Horas
Recursos
- Entrada acessível a pessoas em cadeiras de rodas
- Com estacionamento acessível a pessoas em cadeiras de rodas
Avaliações recomendadas
Balashova Nadia
19.11.2023
Hotel Luz Bay
This is a very poor hotel, it must have 1 star not 4.There is food for breakfast and dinners. Dinners are awful, several times the food was rotten and stank!! when we pointed it out, we were told it was because of mushrooms in it. Ridiculous! During dinners we were offered drinks and always chose water or Cola and at the end of the stay we were charged for 40€, we had never received info about the extra price for water. When we tried to argue, personnel started screaming at us and calling names and saying they would claim us to the police! Unbearable!Quality of the food at breakfast couldn't be lower!Rooms were old, smelly without any proper cleaning - they just made bad with same sheets and add toilet paper. By the end of 2 weeks stay the room was full of sand. Air conditioning did not work, windows looked like never cleaned.Smell everywhere is terrible, all the facilities in hotel area were absolutely abandoned.We chose this place due to best in the area reviews at Booking.com and 4 stars.Do not repeat our terrible mistake - NEVER stay in this hotel.