Turim Presidente Hotel

I arrived at the hotel early hours in the morning on Monday, I was greeted by the concierge however was given wrong information. I was told the cleaners were to come and clean our room every 2 days. Tuesday the room wasn’t cleaned however Wednesday cleaners came and cleaned as expected. Thursday without being asked, cleaners came and cleaned the room and my gold necklace necklace went missing. I have told the Duty Manager as well as the housekeeping staff. They have dismissed my claims and stated that no one went in the room and took my gold necklace. Conveniently one of the cleaners was off the following day after the incident. The hotel was not helpful during this time. I have contacted the police and the case is ongoing. Do not leave your belongings in your room as there are thieves in the hotel.